Reasonable Adjustments

Adjustments should be based on individual needs rather than assumptions about a particular diagnosis.

What is a reasonable adjustment?

A reasonable adjustment is a practical change that makes a service, environment or process more accessible.

What is helpful for one person may not be helpful for another, even when they share the same diagnosis.

Listening to the individual is therefore essential.

Adjustments during healthcare appointments

Examples may include:

• Providing information in writing
• Using clear and direct language
• Allowing additional processing time
• Providing questions in advance where appropriate
• Offering planned breaks
• Reducing sensory stimulation
• Allowing a support person to attend where appropriate
• Using a preferred method of communication
• Providing virtual appointments where clinically suitable

Not every adjustment will be possible in every situation, but discussing needs beforehand can make appointments more accessible.

Adjustments at school or university

Depending on individual circumstances, support might include:

• Written instructions
• Breaking work into manageable stages
• Additional processing time
• Reduced-distraction environments
• Movement or sensory breaks
• Assistive technology
• Support with organisation and planning
• Appropriate examination arrangements

Educational establishments determine adjustments according to individual needs and applicable requirements.

Adjustments in the workplace

Examples might include:

• Clear written instructions
• Predictable communication
• Flexible working arrangements where appropriate
• A quieter workspace
• Noise-reducing equipment
• Support with prioritising competing tasks
• Advance notice of significant changes where possible

The most effective adjustment is one that addresses the specific barrier the person is experiencing.

Asking for adjustments

You do not need to know the perfect terminology before discussing your needs.

It can be useful simply to explain:

• What you find difficult
• How the difficulty affects you
• What has helped previously
• What change you think might help

Adjustments at Precision Neuro Clinic

We want our assessment process to be as accessible as reasonably possible.

If you have communication, sensory, mobility or other accessibility requirements, please tell us before your appointment.

Where possible and clinically appropriate, we will discuss reasonable adjustments with you and record the arrangements that have been agreed.

Accessibility needs can change, so you can also raise them with us during the assessment process.